Get in touch with us.
For all enquires, please use the form below and we will get back to you as soon as we can.
You can also reach us on weborders@costi.com.au. or call us on 02 9740 5545 (Monday to Friday during office hours)
We will be happy to answer your questions or enquires.
Find more information about your Order and Delivery FAQS below.
Need help?
Frequently Asked Questions
After you place an order, you will receive an order confirmation in your email. If you don’t receive an email confirmation, please contact us on weborders@costi.com.au
You may contact us on weborders@costi.com.au to
modify an order. However, orders cannot be modified once it’s packed and on its way to you.
Deliveries to Sydney's eastern, inner, and southern areas typically occur from 6 am to 12 pm, while those in the western and northern regions generally run from 10 am to 5 pm.
If you require the order before noon, kindly mention it in the order's notes.
You can collect your delicious seafood at 15 Hannon St, Botany NSW 2019.
There is a $50 minimum spend per order required for delivery.
We charge a fixed fee of $9.99 for delivery within the Sydney metro area. To confirm whether we can deliver to your suburb or postcode, please refer to our list of suburbs and postcodes.
Free delivery for orders over $150
If you'd like your postcode added to our delivery zones contact us and we'll notify you when new delivery zones are added.
We do next-day delivery, as we do not pre-cut and pack our orders. All products are prepared and cut fresh for delivery.
To receive your delivery the following day, make sure your orders are in by 8pm the previous evening.
Ready Made Meals are made fresh to order and only available for delivery on Friday where orders must be received by Wednesday 5pm.
Deliveries are not available on Sunday or public holidays.
To report any missing product(s) in your order, please email us at weborders@costi.com.au with your order name, number, and address. Our team will promptly reach out to you to arrange a refund or product replacement.
You can always email us at weborders@costi.com.au with your enquiry about anything related to the products and services we provide. Our team will promptly reach out to you and answer all your enquiries.
Yes, we do. Please send us your Expression of Interest through our contact form with your email address and phone number. Alternatively, you can reach us on weborders@costi.com.au. or call us on 02 9740 5545 (Monday to Friday during office hours).
You can reach us on weborders@costi.com.au. or call us on 02 9740 5545 (Monday to Friday during office hours)
To get in touch with the stores regarding orders or reviews , kindly contact them using the following channels.
Northbridge: 02 9958 0974-northbridge@stevecostiseafoods.com.au
Woollahra: 02 85408374- woollahra@stevecostiseafoods.com.au